Redsail support is known to be responsive via email. If you are still stuck, send them a screenshot of your Device Manager and the SCAL Cutter Setup window.
Select as the brand and choose your specific model (e.g., RS720C). Step 3: Configuring the Software (Connecting the Port)
Without the correct driver, your computer won't recognize the plotter. Connect your Redsail plotter to your PC and turn it on. redsail cutting plotter software installation
Your first physical task is to find a good, permanent home for the plotter. The accuracy of your cuts depends on the machine being on a completely stable, level surface. A shaky table will ruin cuts and potentially damage the machine.
Run Setup.exe and follow the on-screen prompts to install the program components. Redsail support is known to be responsive via email
Adjust the Baud Rate or Handshaking settings (try RTS/CTS if XON/XOFF fails).
: The software is pointing to the wrong COM port. Check Device Manager to see if the port number changed. This frequently happens if you plug the USB cable into a different physical slot on your computer. Error: Plotter Cuts Random Garbage or Straight Lines Step 3: Configuring the Software (Connecting the Port)
First, you need to know which COM (communications) port your computer has assigned to your Redsail plotter.
: Open CorelDRAW. Look for a new toolbar icon or an option under the Tools or Extensions menu labeled Redsail or Cut Output .
: Open your software (Artcut or CorelDRAW) and draw a simple 2-inch square.
: Connect the plotter to your computer via USB and turn it on. Install Driver : Run the driver setup from the CD or download the driver from the manufacturer's support site. Identify COM Port Right-click "My Computer" and select Properties Device Manager and expand Ports (COM & LPT)