Locate the Movitel drive, open it, and double-click on the installation file (usually named AutoRun.exe or Setup.exe ).
: The system should automatically detect the hardware and launch the installation wizard
Even with the correct setup, users face issues. Here is the fix.
Follow the on-screen prompts and select your preferred language.
: Send and receive text messages directly from your computer. Check Status : View network signal strength and data usage logs. ZTE Official Website Manual APN Settings If the modem does not connect automatically, ensure the is set correctly: Username/Password : Leave blank. Automatic Config : You can also text "CONFIG" to from a phone to receive settings via SMS. Are you experiencing a specific error message during the installation, or do you need help finding a specific driver version for your operating system?
Article last updated: October 2025. Specifications based on Movitel Mozambique network standards.
Often includes a MicroSD card slot for dual use as a flash drive. Step 1: Download the D-Com 3.5G Dashboard Software
Follow these steps to install the driver software on your computer. Windows Installation Process Insert the D-Com 3.5G USB modem into an open USB port. Open or File Explorer . Double-click the virtual CD drive labeled Movitel or D-Com . Double-click Setup.exe to launch the installation wizard. Choose your preferred language (English or Portuguese).
Proper hardware setup prevents connection drops and card detection errors.
A valid SIM card inserted correctly into the slot inside the modem.
If the above settings fail, contact Movitel directly via: